Privacy Policy
Privacy Policy
Last Updated: September 2026
At Gwendolyn Manners, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
When you visit our website, book an appointment, or make a purchase, we may collect the following information:
- Personal details such as your name, email address, and phone number
- Appointment information, including services booked and preferred stylist
- Payment information when you purchase products or services (processed securely through our payment provider)
- Contact form submissions, including any messages you send us
- Newsletter sign-up details, if you choose to subscribe
- Basic technical data, such as browser type and how you interact with our site, to help us improve your experience
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Process orders and payments for products purchased through our shop
- Respond to inquiries submitted through our contact form.
- Send updates, promotions, or newsletters (only if you’ve opted in)
- Improve our website, services, and overall customer experience.
- Comply with legal and regulatory obligations.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage practices and limiting access to your information to staff who need it to provide our services.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors or appointment scheduling tools) solely to help us operate our business, and only to the extent necessary.
Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect certain site features.
Your Choices
You can:
- Unsubscribe from our email newsletter at any time using the link in any email we send
- Request to see, update, or delete the personal information we hold about you.
- Contact us with any questions or concerns about how your information is used.
Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: